WORLD JOURNAL OF ENTREPRENEURIAL DEVELOPMENT STUDIES (WJEDS )

E-ISSN 2579-0544
P-ISSN 2695-2483
VOL. 9 NO. 7 2024
DOI: 10.56201/wjeds.v9.no7.2024.pg165.180


Managing Diversity in Entrepreneurial Teams. (The Impact of Cultural Intelligence on Team Performance in Nigeria)

Nwabuatu, Emmanuel Nnajiubah. Ph. D


Abstract


This study explores the role of Cultural Intelligence (CQ) in managing diversity within entrepreneurial teams in Nigeria. Diversity, encompassing cultural, demographic, and functional aspects, is increasingly prevalent due to globalization, urbanization, and diasporic contributions. While diversity fosters creativity, innovation, and resilience in entrepreneurial ventures, it also presents challenges, such as communication barriers and cultural conflicts. CQ, defined as the ability to function effectively in culturally diverse settings, emerges as a critical competency for navigating these complexities. The research underscores the significance of CQ in enhancing team performance metrics such as collaboration, innovation, and productivity. High-CQ teams demonstrate superior problem-solving capabilities, adaptability, and inclusivity, which are crucial for thriving in Nigeria's dynamic entrepreneurial ecosystem. The study highlights the four dimensions of CQ—cognitive, metacognitive, motivational, and behavioral—and their relevance to managing diverse entrepreneurial teams. Empirical evidence links high CQ levels to improved team cohesion, reduced conflicts, and greater alignment with organizational goals. Despite its benefits, the adoption of CQ-driven strategies in Nigeria faces barriers, including limited resources, training gaps, and resistance to diversity-focused practices. The study recommends tailored CQ training programs, policy incentives, and leadership development initiatives to address these challenges. Additionally, integrating CQ into performance reviews and fostering cross-cultural interactions can enhance its impact. The findings emphasize that effective diversity management through CQ not only improves team dynamics but also contributes to the competitiveness and sustainability of entrepreneurial ventures. The study concludes by advocating for a stronger institutional framework to support CQ integration, align


keywords:

Cultural Intelligence (CQ), Diversity Management, Entrepreneurial Teams, Team




Adams, R., Pratiwi, A., & Sudirman, W. (2024). The Effects of Multi-Level Diversity on Team
Innovation: The Role of Collaborative Capability. Jurnal Manajemen Teori dan Terapan|
Journal of Theory and Applied Management. https://doi.org/10.20473/jmtt.v17i1.49207.
Adeleye, B., Daramola, P., Onabote, A., & Osabohien, R. (2021). Agro-productivity amidst
environmental degradation and energy usage in Nigeria. Scientific Reports, 11.
https://doi.org/10.1038/s41598-021-98250-y.

Aggarwal, R., & Wu, Y. (2021). Cross-Cultural Competence Development for Business
Students. Journal
of
Teaching
in
International
Business,
32,
103
-
https://doi.org/10.1080/08975930.2021.1987021.
Ang, S., Van Dyne, L., & Koh, C. (2007). Cultural intelligence: Its measurement and effects on
cultural judgment and decision making. Management and Organization Review, 3(3), 335–
https://doi.org/10.1111/j.1740-8784.2007.00082.x
Baruah, J., Burch, G., & Burch, J. (2022). Creativity Specialization: Does Diversity in Creative
Skills Matter in Team Innovation? Small Group Research, 54, 167 - 190.
https://doi.org/10.1177/10464964221116635.
Biswas, P., Neogi, S., Arockiam, D., & Mitra, A. (2024). The Importance of Multi-Lingual
Sentiment Analysis in Digital Marketing. 2024 11th International Conference on
Reliability, Infocom Technologies and Optimization (Trends and Future Directions)
(ICRITO), 1-8. https://doi.org/10.1109/ICRITO61523.2024.10522115.
College, M., D., & Nagar, G. (2023). Assessing the Role of Entrepreneurship in Economic Growth
and Job Creation.
Daberechukwu, N., & Kamarudin, M. (2023). Challenges of Managing Ethnic Workforce
Diversity: A Case Study in Abuja, Nigeria.. International Journal of Research and
Innovation in Social Science. https://doi.org/10.47772/ijriss.2023.70811.
Daberechukwu, N., & Kamarudin, M. (2023). Challenges of Managing Ethnic Workforce
Diversity: A Case Study in Abuja, Nigeria.. International Journal of Research and
Innovation in Social Science. https://doi.org/10.47772/ijriss.2023.70811.
Earley, P. C., & Ang, S. (2003). Cultural intelligence: Individual interactions across cultures.
Stanford University Press.
Garba, S., Makolo, M., & Nafiu, A. (2024). Effect Of Quality Of Work Life On Employee
Engagement In Small Enterprises: A Survey In Kogi State, Nigeria. Journal of
Management and Engineering Sciences. https://doi.org/10.61552/jmes.2024.03.005.
Geidam, M., & Yahaya, H. (2020). Challenges of Micro Small and Medium Enterprises in Nigeria
- The Way Forward for Sustainable Entrepreneurial Development: A Study of Damaturu,
Geidam and Nguru Local Governments in Yobe State.
Hauff, N., & Elgoibar, P. (2023). Empowering Teamwork: A Gender Perspective.
Hemmert, M., Cho, C., & Lee, J. (2022). Enhancing innovation through gender diversity: a two-
country study of top management teams. European Journal of Innovation Management.
https://doi.org/10.1108/ejim-08-2021-0383.
Hessari, H., Daneshmandi, F., Busch, P., & Smith, S. (2024). Mitigating cyberloafing through
employee adaptability: the roles of temporal leadership, teamwork attitudes and



competitive work environment. Asia-Pacific Journal of Business Administration.
https://doi.org/10.1108/apjba-02-2024-0065.
Homan, A., Gündemir, S., Buengeler, C., & Van Kleef, G. (2020). Leading diversity: Towards a
theory of functional leadership in diverse teams.. The Journal of applied psychology.
https://doi.org/10.1037/apl0000482.
Ibeku, S., & Nwagwu, W. (2024). Innovative culture, innovative behaviour, social capital and
performance of small and medium ICT enterprises in Lagos, Nigeria. Information
Development. https://doi.org/10.1177/02666669241266819.
Jones, G., Chace, B., & Wright, J. (2020). Cultural diversity drives innovation: empowering teams
for
success. International
Journal
of
Innovation
Science,
12,
323-343.
https://doi.org/10.1108/IJIS-04-2020-0042.
Lee, A. (2023). Cultural intelligence as a predictor of organizational outcome. International
Journal
of
Cross
Cultural
Management,
23,
299
-
https://doi.org/10.1177/14705958231187473.
Linhardt, R., & Salas, E. (2023). Examining the fluidity of innovation teams: a conceptual
framework. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1296651.
Parker, M., Fang, X., & Bradlyn, A. (2020). Costs and effectiveness of a culturally tailored
communication training program to increase cultural competence among multi-disciplinary
care management teams. BMC Health Services Research. https://doi.org/10.1186/s12913-
020-05662-z.
Pauer, S., Matzler, K., & Herrmann, S. (2024). Resource Commitment and Partner Selection in
Asymmetric Corporate-Startup Collaborations. Academy of Management Proceedings.
https://doi.org/10.5465/amproc.2024.19672abstract.
Philip, J., Jiang, Y., & Akdere, M. (2023). Virtual reality technology for workplace training: The
case for developing cultural intelligence. International Journal of Cross Cultural
Management, 23, 557 - 583. https://doi.org/10.1177/14705958231208297.
Ratasuk, A., & Charoensukmongkol, P. (2020). Does cultural intelligence promote cross-cultural
teams' knowledge sharing and innovation in the restaurant business?. Asia-pacific Journal
of Business Administration, 12, 183-203. https://doi.org/10.1108/apjba-05-2019-0109.
Richter, N., Martin, J., Hansen, S., Taras, V., & Alon, I. (2021). Motivational configurations of
cultural intelligence, social integration, and performance in global virtual teams. Journal
of Business Research, 129, 351-367. https://doi.org/10.1016/J.JBUSRES.2021.03.012.
Shirish, A., Srivastava, S., & Boughzala, I. (2023). Contextualizing Team Adaptation for Fostering
Creative Outcomes in Multicultural Virtual Teams: A Mixed Methods Approach. J. Assoc.
Inf. Syst., 24, 7. https://doi.org/10.17705/1jais.00811.



Thompson, C., Bishop, M., Dillard, T., Maurice, J., Rollins, D., Pulido, M., Salas, M., Mendelson,
E., Yan, J., Gerlikovski, E., Benevento, S., Zeinstra, C., & Kesavadas, T. (2024). Healing
Health Care Disparities: Development and Pilot Testing of a Virtual Reality Implicit Bias
Training Module for Physicians in the Context of Black Maternal Health.. Health
communication, 1-12 .https://doi.org/10.1080/10410236.2024.2347000.
Timothy, A. (2021). Small and Medium Enterprises (SMEs): Key to Socio-Economic
Development of Nigeria. International Journal of Research and Innovation in Social
Science. https://doi.org/10.47772/ijriss.2021.51256.
Toane, C., & Shujah, S. (2024). Campus entrepreneurs’ research habits and needs: a five-year
study. Reference Services Review. https://doi.org/10.1108/rsr-01-2024-0001.
Yue, J., & Wei, S. (2023). The Influence and Application of Cultural Intelligence on Cross-Cultural
Communication. International
Journal
of
Education
and
Humanities.
https://doi.org/10.54097/ijeh.v11i1.13088.
Zhan, M., & Hample, D. (2022). Reconciling Conflicting Results of Cultural Diversity’s Effect on
Project Team Performance: A Quasi-Experimental Examination. Communication
Research, 50, 1019 - 1043. https://doi.org/10.1177/00936502221097040.


DOWNLOAD PDF

Back


Google Scholar logo
Crossref logo
ResearchGate logo
Open Access logo
Google logo