IIARD International Institute of Academic Research and Development

JOURNAL OF PUBLIC ADMINISTRATION AND SOCIAL WELFARE RESEARCH (JPASWR )

E-ISSN 2504-3597
P-ISSN 2695-2440
VOL. 9 NO. 4 2024
DOI: 10.56201/jpaswr.v9.no4.2024.pg1.14

---

Emotional Intelligence and Effective Job Performance among Lecturers of Educational Management in Rivers State Universities

Dr. WEY-AMAEHWULE, Blessing, OGBONNA, Rita Okwuchi

---

Abstract

This research examined Emotional Intelligence and Effective Job Performance among Lecturers of Educational Management in Rivers State Universities. The study was guided by three specific objectives, research questions, and hypotheses. A correlational design was employed for the research. The population of the study consisted of 104 lecturers of Educational Management in the 2023/2024 academic session, given the manageable size population, census sampling technique was adopted for the study. The instrument used for data collection was self-developed questionnaires, which were validated by three experts, two in the Department of Educational Management and one in Measurement and Evaluation all in Rivers State University. The reliability of the instrument was done with the aid of Pearson Product Moment Correlation (PPMC), resulting in coefficient index of 0.83 for the Educational Management Lecturers' Emotional Intelligence Questionnaire and 0.76 for the Effective Job Performance in Rivers State Questionnaire. The finding of the study showed that a positive relationship exists between self- awareness, self-motivation, social skills and Effective Job Performance among Educational Management lecturers in Rivers State. Based on the findings, the study recommended that institutions should recognize and reward self-motivated behavior, provide professional development opportunities and set achievable goals to enhance lecturers job performance. Additionally, institutions should also implement training programmes focused on communication, teamwork, and conflict resolution, fostering a supportive environment for constructive conflict management among students and staff for effective job performance.

---

References:

Akiki, K. (2024). Motivation of academic staff and job productivity: An appraisal. Research
Invention Journal of Current Research in Humanities and Social Sciences, 3(1), 26-31.
Al-Qadri, S. & Zhao, M. (2021). The influence of the transformational leadership and work
motivation on teachers’ performance. International Journal of Scientific & Technology
Research, 7 (7), 19– 29
Davis, L. (2019). The need for emotional intelligence in humanitarian work. Grand Valley State
University.
https://scholarworks.gvsu.edu/cgi/viewcontent.cgi?article=1009&context=lib_seniorproje
cts
Ebieme, E. E., Imagha, O. A., Robert, O. G., & Atakpo, E. U. (2024). Self-awareness and business
educators' job performance in federal universities, South-South, Nigeria. International
Journal of Business and Management Review, 12(3), 18-38.
Farah, W. B., & Zulaikha, B. W. (2022). The level of emotional intelligence in medical imaging
students. Malaysian Journal of Medicine and Health Sciences, 18(19), 156-161.
Freshman, B., & Rubino, L. (2020). Emotional intelligence: A core competency for health care
administrators. The Health Care Manager, 20(4), 1–9.
Gázquez,, J.J. J., Molero, J.M. D. M., Pérez-Fuentes, M. D. C., Martos, M. Á., & Simón Márquez,
M. D. M. (2023). Mediating role of emotional intelligence in the relationship between
anxiety sensitivity and academic burnout in adolescents. International Journal of
Environmental Research and Public Health, 20, 572.
Giardini, A., & Frese, M. (2016). Reducing the negative effects of emotion work in service
occupations: Emotional competence as a psychological resource. Journal of Occupational
Health Psychology, 11(1), 63-73.
Gunasekara, A. N., Turner, K., Fung, C. Y., & Stough, C. (2022). Impact of lecturers' emotional
intelligence on students' learning and engagement in remote learning spaces: A cross-
cultural study. Australasian Journal of Educational Technology, 38(4), 112-126.
Jensen, B. L. (2018). Health psychology and work stress: A more positive approach. In Handbook
of Occupational Health Psychology (2nd ed.).
Lang, T., & Saurage-Altenloh, S. (2023). Emotional intelligence as a predictor of employee
engagement: A study of U.S. manufacturing workers. Business Management Research and
Applications: A Cross-Disciplinary Journal.
Odunukwe, Mbah, I. S., & Ngige, C. D. (2024). Emotional intelligence and performance of
academic staff in federal universities in South East, Nigeria. Research Journal of
Management Practice, 4(5), 29-57. https://doi.org/10.5281/zenodo.11845310
Salkind, N. J. (2010). Statistics for people who (think they) hate statistics (4th ed.). Sage
Publications.

DOWNLOAD PDF

---

Back