INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH (IJSSMR )

E-ISSN 2545-5303
P-ISSN 2695-2203
VOL. 10 NO. 10 2024
DOI: 10.56201/ijssmr.v10.no10.2024.pg83.96


Emotional Abuse, Emotional Regulation and Job Burnout Among Nurses of Federal Medical Centre, Makurdi

Samuel Terzungwe Anhange (Ph.D), Alexander William, Abraham Tersugh Kwaghgbah, Adekola Tolulope Oluwatosin, Frank Oiwona Agbara, Martins Orga, Caleb Terkuma Akombo, Scholastica Nyamhena, Paul Nyikwa


Abstract


This study investigated the influence of emotional abuse and emotional regulation on job burnout among nurses of Federal Medical Centre, Makurdi. The cross-sectional survey design was employed where 117 Nurses of consisting of 11 (9.4%) males and 106 (90.6%) females. Their ages ranged from 27-51 years with a mean age of 38.59years (SD=6.78). Accidental sampling was used to draw the sample for the study. Three instruments were used for data collection; Emotional Abuse Scale, Emotion Regulation Questionnaire and the Maslach Burnout Inventory-Human Services Survey. Three hypotheses were tested using Simple, Linear Regression, Multiple Linear Regression and Standard Multiple Regression. Findings indicated that there was a significant influence of emotional abuse on burnout among nurses. Secondly, there was a significant influence of emotion regulation on burnout among nurses. Lastly, there was a significant joint influence of emotional abuse and emotion regulation on burnout among nurses of Federal Medical Centre Makurdi. It was recommended that, the management of Federal Medical Centre Makurdi should ensure that training programmes are designed to educate nurses on the proper regulation of their emotions; as this would reduce their predisposition to job burnout.


keywords:

Emotional abuse, emotion regulation, burnout, nurses, Federal Medical Centre,


References:


Abbas, M., Ali, M., Amin, M. & Dost, K. (2021). Impact of abusive supervision on emotional

exhaustion, counterproductive work behaviours and intention to quit: moderating role of

emotional intelligence. Multicultural Education, 7(8), 132-142.
Arnold, K. A., Connelly, C. E., Walsh, M. M. & Martin-Ginis, K. A. (2015). Leadership styles,

emotion regulation, and burnout. Journal of Occupational Health Psychology, 20(4), 481–
Biron, M. & Veldhoven, M. (2022). Emotional labour in service work: psychological flexibility

and emotion regulation. Human Relations, 65, 1259-1282.

Carney, T., Murphy, S., McClure, J., Bishop, E., Kerr, C., Parker, J., Scott, F., Shields, C. &

Wilson, L. (2023). Children’s Views of Hospitalization: An Exploratory Study of Data

Collection. Journal of Child Health Care, 7, 27-40.

Castellano, E., Munoz-Navarro, R., Toledo, M., Spontón, C. & Medrano, L. (2019). Cognitive

processes of emotion regulation, burnout and engagement at work. Psicothema, 31(1), 73-
Cote, S. & Morgan, L. M. (2022) A longitudinal analysis of the association between emotion

regulation, job satisfaction and intention to quit. Journal of Organizational Behaviour,

23, 947-962.

Garnefski, N., Kraaij, V. & Spinhoven, P. (2021). Negative life events, cognitive emotion

regulation and emotional problems. Personality and Individual Differences, 30, 1311-
Gilsa, L. & Zapf, D. (2023). Motives for Emotion Regulation in Service Work. Research in

Occupational Stress and Well Being, 11, 133-161.

Goodwin, S. B., M'barek, S. B., Dhillon, B., Wittenberg, A. H., …….Kema, G. H. (2021). Finished

genome of the fungal wheat pathogen Mycosphaerella graminicola reveals dispensome

structure, chromosome plasticity, and stealth pathogenesis. PLoS genetics, 7(6), 10-20.

Grandey, A. (2015). Emotion Regulation at Work and at Home. Oxford Handbook of Work and

Family, 1(1), 234-244.

Grandey, A. A., & Melloy, R. C. (2017). The state of the heart: Emotional labor as

emotion regulation reviewed and revised. Journal of Occupational Health Psychology,

22(3), 407-422.

Gross, J. (2015). Emotion Regulation: Current Status and Future Prospects. Psychological Inquiry,

26, 1-26.

Gross, J. J., & John, O. P. (2003). Individual differences in two emotion regulation

processes: implications for affect, relationships, and well-being. Journal of

Personality and Social Psychology, 85(2), 348–362.

Gul, H., Ince, M., & Ozcan, N. (2011). The relationship be-tween workplace mobbing and burnout

among academics at a Turkish university. Research Journal of International Studies, 18,

118-134.

Heinen, M. M., Van-Achterberg, T., Schwendimann, R., Zander, B., Matthews, A., Kózka, M.,

Ensio, A., Sjetne, I. S., Moreno Casbas, T., Ball, J., & Schoonhoven, L. (2023). Nurses'

intention to leave their profession: a cross-sectional observational study in 10 European

countries. International Journal of Nursing Studies, 50(2), 174–184.

Hobfoll, S. & Shirom, A. (2001). Conservation of resources theory: Applications to stress and

management in the workplace. Public Administration and Public Policy, 87, 57-80.

Hobfoll, S. (1989). Conservation of Resources: A New Attempt at Conceptualizing Stress. The

American Psychologist, 44, 513-524.

Hobfoll, S. (2002). Social and Psychological Resources and Adaptation. Review of

General Psychology, 6, 307-324.

Hobfoll, S. E. & Freedy, J. (1993). Conservation of resources: A general stress theory applied to

burnout. In: Schaufeli, W.B., Maslach, C. and Marek, T., Eds., Professional Burnout:

Recent Developments in Theory and Research, Taylor & Francis, Washington DC.

Jackson-Koku, G. & Grime, P. (2019). Corrigendum: Emotion regulation and burnout in doctors:

a systematic review. Occupational Medicine, 69(4), 304-312.

Johnson, S., Machowski, S., Holdsworth, L., Kern, M. & Zapf, D. (2017). Age, emotion regulation

strategies, burnout, and engagement in the service sector: advantages of older workers.

Journal of Work and Organizational Psychology, 33, 205-216.

Kilikova, M. & Sramka, M. (2016). Causes and consequences of the burnout syndrome in

healthcare. Nursing Horizon, 3(3), 94-96.
Li, H. (2023). Investigating the effects of emotion regulation and creativity on Chinese EFL

teachers’ burnout in online classes. Porta Linguarum, 2, 177-193.

Martin-Brufau, R., Martin-Gorgojo, A., Suso-Ribera, C., Estrada, E., Capriles-Ovalles, M. E., &

Romero-Brufau, S. (2020). Emotion Regulation Strategies, Workload Conditions, and

Burnout in Healthcare Residents. International Journal of Environmental Research and

Public Health, 17(21), 7816. https://doi.org/10.3390/ijerph17217816

Maslach, C. (2021). Burnout and engagement in the workplace: New perspectives. European

Health Psychologist, 13, 44-47.

Naragon-Gainey, K., McMahon, T. & Chacko, T. (2017). The structure of common

emotion
regulation
strategies:
A
meta-analytic
examination.
Psychological

Bulletin, 143, 384-427.

Neuberg, M., Zeleznik, D., Mestrovic, T., Ribic, R., & Kozina, G. (2017). Is the burnout syndrome

associated with elder mistreatment in nursing homes: results of a cross-sectional study

among nurses. Archives of Industrial Hygiene and Toxicology, 68(3), 190-197.

Nurhasanah, M., Putri, A. & Amelia, Z. (2024). The relationship of verbal abuse experience with

burnout in department employees in Indonesia. European Journal of Psychological

Research, 11(3), 31-55.

Panunto, M. R. & Ghirardello, E. B. (2023). Professional Nursing practice: environment and

emotional exhaustion among intensive care Nurses. Revista Latino-Americana de

Enfermagem, 21(3), 765–772.

Rakova, J. & Kacmarova, L. (2024). Analysis of selected indicators in the context of health and

social care for seniors. Poetics Today, 2(4), 121-131.

Salanova, M., Lorente, L., Chambel, M. J., & Martinez, I. M. (2021). Linking

transformational leadership to nurses' extra-role performance: the mediating role of self-

efficacy and work engagement. Journal of Advanced Nursing, 67(10), 2256–2266.
Wilson, S. (2018). Research is ceremony: Indigenous research methods, Fernwood

Publishing, Black Point, NS, Canada.
Zamboriova, M. & Stefkova, G. (2016). Development of key competences in pre-graduate

education of nurses. In: Advances in assessing key competencies. Ostrava, University of

Ostrava.


DOWNLOAD PDF

Back


Google Scholar logo
Crossref logo
ResearchGate logo
Open Access logo
Google logo