IIARD International Institute of Academic Research and Development

RESEARCH JOURNAL OF PURE SCIENCE AND TECHNOLOGY (RJPST )

E-ISSN 2579-0536
P-ISSN 2695-2696
VOL. 7 NO. 5 2024
DOI: 10.56201/rjpst.v7.no5.2024.pg120.136

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Comparative Review of AI Self-Aided Assistant Applications

I.R Tebepah, C.I Amannah

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Abstract

There has been an increasing excitement in the development of Conversational Agents (CA) commonly known as “Chatbot”, “Chatterbot”, “Talkagent”, “Smart Agent” and many other similar terms. From its inception in the 1950 with the ELIZA, computing giants such as Apple, Amazon, IBM have developed different CAs such as Siri, Alexa, and Watson Assistant. These self- aided AI powered applications has influenced human-computer interaction, and the demand is on the rise, and so is the technology. The large availability of these applications makes it difficult for prospective users to decide which is most appropriate considering their objectives. The research reviewed selected chatbot applications with the capability of creating customized and customer oriented chatbot. Using the explorative methodology, the research systematically identified the features, strengths, weaknesses, and made recommendation.

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