IIARD International Institute of Academic Research and Development

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH (IJSSMR )

E-ISSN 2545-5303
P-ISSN 2695-2203
VOL. 10 NO. 9 2024
DOI: 10.56201/ijssmr.v10.no9.2024.pg162.171

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Office Technology and Management Competencies Required in Today’s Office as Perceived by Secretaries Employed in Major Establishments in Niger State

Oluwasina, B. R. and Pulife, M. C.

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Abstract

One hundred and five (105) secretaries working with selected establishments in Niger State were used to examine office technology and management (OTM) competencies required in modern office by secretaries. Data for the research were collected using a structured questionnaire with reliability of 0.79 and validated by two experts on research methodology. Data collected were analyzed by descriptive statistics employing means and standard deviation. The findings revealed that Information and Communication Competencies and reprographic skill competencies are highly required as perceived by secretaries in establishments. Based on the findings, the study recommends that the department of O.T.M. studies in all higher institutions of learning should establish and maintain a functional internet work stations hooked to the world wide web (www) to enhance on-line information processing.

keywords:

Competencies, Office Technology and Management and Secretary

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