IIARD International Institute of Academic Research and Development

IIARD International Journal of Economics and Business Management (IJEBM )

E-ISSN 2489-0065
P-ISSN 2695-186X
VOL. 10 NO. 7 2024
DOI: 10.56201/ijebm.v10.no7.2024.pg82.94

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The Impact of E-Governance on Employee Productivity: A Study of Ministries, Departments, and Agencies (MDA) in Anambra State

Ijoma Mary Alice, Ven. Prof. Onuora Joshua Kenechukwu, Sunday David

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Abstract

e-governance is anticipated to simplify work routines and streamline the proper documentation of official records via information sharing, consultation, citizen participation, providing feedback, monitoring and evaluating government projects, and ensuring government accountability and transparency. The study examined the effect of e-Governance on employee productivity of Ministries, Departments, and Agencies (MDA) in Anambra State, Nigeria. The study used a survey research design and relied on primary data obtained through a questionnaire administered to 121 respondents drawn from MDAs. The data were analysed descriptively and linear regression analysis was used to test the hypotheses. The empirical results showed that there is a significant positive impact of e-Governance on service delivery of Ministries, Departments, and Agencies (MDAs); secondly, there is a positive and significant effect of e-Governance on regulatory compliance of Ministries, Departments, and Agencies (MDAs). The study concludes by recommending that there should be training programs and capacity-building initiatives to equip government officials with the necessary skills and knowledge to effectively utilize e-Governance tools. Additionally, the development of a comprehensive e-Governance strategy that outlines clear objectives, targets, and timelines for the adoption and utilization of digital tools and platforms across all MDAs. The government should ensure that e-Governance initiatives within MDAs are aligned with existing regulatory frameworks and compliance requirements; lastly, implementing systems for real-time monitoring and reporting of regulatory compliance.

keywords:

E-Governance; Employee Productivity; Service Delivery; Regulatory

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