IIARD International Institute of Academic Research and Development

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH (IJSSMR )

E-ISSN 2545-5303
P-ISSN 2695-2203
VOL. 10 NO. 6 2024
DOI: 10.56201/ijssmr.v10.no6.2024.pg130.141

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Emotional Intelligence and Employees’ Commitment in Champion Brewery, Plc, Uyo, Akwa Ibom State, Nigeria: The Empathy Perspective

Effiong E. Ebieme, PhD, Orok A. Imagha, PhD, Ebere N. Udoh, Dienye G. F. Brown

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Abstract

This study was conducted to assess the influence of emotional intelligence on employees’ commitment in Champion Brewery plc, uyo, in which empathy perspective was considered. For this study, survey research design was adopted. Population of the study was 90 employees who were the core staff of the organization. The entire population was used as the sample size for the study. Source of data was primary data which was gotten from the questionnaire. Instrument for the study was a structured questionnaire which was a modified Likert scale. Simple Linear regression statistical tool was employed in analyzing the data. Findings showed that empathy had a high correlation value of R = 0. 668 with an Unstandardized Coefficient Beta ?=0.782. From the findings, it was concluded that empathy has a positive significant influence on employees’ commitment in Champion Brewery, Plc, Uyo, Akwa Ibom State, Nigeria. As recommendation, management of champion brewery plc, uyo, need to clear the barriers that interfere with empathy such as anxiety which is usually caused by time pressure and lack of insight of others emotions. This may further enhance the commitment of their employees.

keywords:

Emotional Intelligence, Empathy, Employees’ Commitment, Champion Brewery

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