INTERNATIONAL JOURNAL OF ECONOMICS AND FINANCIAL MANAGEMENT (IJEFM )

E-ISSN 2545-5966
P-ISSN 2695-1932
VOL. 9 NO. 3 2024
DOI: https://doi.org/10.56201/ijefm.v9.no3.2024.pg1.13


Cloud Accounting and Organizational Performance: A Study of Selected Companies Using Cloud Accounting in Port Harcourt Metropolis

Orji, Onyebuchukwu (Ph.D) and Ojimini David Obutor.


Abstract


The study examined the effect of Cloud accounting and organizational performance: a study of Selected companies using cloud accounting in Port Harcourt Metropolis. The study was aimed at achieving the following objectives; evaluating the effect of Quickbook online on the customers satisfaction of Thermocool Showroom as well as examining the effect of systems, applications and products in data processing (SAP) cloud platform on the employee’s satisfaction of total exploration and production. By obtaining relevant data through a well-designed questionnaire administered on the sample size of 130 drawn from a population of 192 using Taro Yamane statistical formula. The data of the study were analyzed using Pearson’s Product Moment Correlation (PPMC) technique. The test of hypotheses showed that Quickbook online has significant effect on customer satisfaction in Thermocool showroom as well as Systems, Applications and Products in data processing (SAP) cloud platform on employee satisfaction in oil exploration companies in Nigeria. The study recommended that Business organizations should adopt cloud-based accounting systems so as not just to satisfy and delight customers, but as to retain them and that the security structure of business that adopt cloud- based accounting systems


keywords:

Cloud Accounting, Organizational Performance


References:


American Society for Quality (2021). What Is customer satisfaction?
https://asq.org/quality- resources/customer-satisfaction.

Ashar, K. (2021). QuickBooks - the best accounting software solution for startups.
https://www.linkedin.com/pulse/quickbooks-best-accounting-software-solution-
startups-ashar-khan/
Cleave, P. (2023).6 Ways to measure customer satisfaction.
https://www.smartsurvey.co.uk/blog/6-ways-to-measure-customer-
satisfaction
Custom Insight (2021). What is employee satisfaction?
https://www.custominsight.com/employee-engagement-survey/what-is-
employee-satisfaction.asp


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