IIARD International Institute of Academic Research and Development

INTERNATIONAL JOURNAL OF ECONOMICS AND FINANCIAL MANAGEMENT (IJEFM )

E-ISSN 2545-5966
P-ISSN 2695-1932
VOL. 9 NO. 2 2024
DOI: https://doi.org/10.56201/ijefm.v9.no2.2024.pg182.199

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The Impact of Financial Technology on Banking Service Delivery in Nigeria

Linus Egwu Ele, Ekwere Raymond Enang, Uguru, Leonard Chukwuma

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Abstract

The study investigated the impact of financial technology on banking service delivery in Nigeria for the period 2005-2022. The specific objectives of the study were to determine the impact of point of sale technology on banking service delivery in Nigeria, to evaluate the effect of online web payments technology on banking service delivery in Nigeria, to find out the impact of ATM technology on banking service delivery in Nigeria, and to investigate the impact of mobile banking technology transactions on banking service delivery in Nigeria. The study adopted ex post facto method, and employed the autoregressive distributed lag (ARDL) to estimate the model. The major findings of the study Automated Teller Machine (ATM) transaction at 5% level of significance has positive impact on bank performance in Nigeria; Point of Sale (POS) terminal at 5% level of significance has significant impact on bank performance in Nigeria; and online internet banking

keywords:

Internet banking, Point of Sale, Automated Machine, Web payment, Mobile Banking

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References:

Adusei, M. (2015). Bank Profitability: Insights from the Rural Banking Industry in Ghana.
Cogent Economics & Finance, 3, 1-15

Al-Jafari, M. K. and Al Samman, Aderibigbe, J. O (1997). Monetary policy and financial sector
reform. Bullion Publication of the Central Bank of Nigeria, 21(4): 69-81.

Alliance for Financial Inclusion Alliance for Financial Inclusion (2013). Mobile Financial
Services: Basic Terminology. Alliance for Financial Inclusion

Ani, W. U., Ugwunta, D. O., Ezeudu, I. J. and Ugwuanyi, G. O. (2012). An Empirical
Assessment of the Determinants of Bank Profitability in Nigeria: Bank Characteristics
Panel Evidence. Journal of Accounting and Taxation, 4(3), 38-43

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