IIARD International Institute of Academic Research and Development

INTERNATIONAL JOURNAL OF COMPUTER SCIENCE AND MATHEMATICAL THEORY (IJCSMT )

E-ISSN 2545-5699
P-ISSN 2695-1924
VOL. 9 NO. 5 2023
DOI: https://doi.org/10.56201/ijcsmt.v9.no5.2023.pg28.40

---

Perception of Utilizing Information Services. (Federal Polytechnic, Mubi. Adamawa, Nigeria)

Abubakar Umar Lawan, Hadiza Ibrahim

---

Abstract

A survey of 23 randomly selected students from Federal Polytechnic, Mubi, Adamawa State, Nigeria, for a study Perception of utilizing Information Services, revealed that user perception significantly influences the utilization of information services. Students with positive perceptions were more likely to use these services frequently, highlighting the importance of fostering positive attitudes towards libraries. The study also identified the Lending or Circulation Service, User Training, Current Awareness Services, and Referral Service as the most frequently used services, suggesting a preference for resources that support research, stay up-to-date on information, and provide personalized assistance. To encourage effective utilization, the study recommends that libraries promote positive perceptions, enhance user training opportunities, advertise reference and referral services, gather student feedback, incorporate technology, collaborate with faculty, and promote services through various channels. By implementing these recommendations, libraries can ensure that their information services remain relevant, accessible, and valuable to students.

User Perception, Information Services Utilization, Libraries, Information Literacy

---

References:

A. C. & Okpala, A. I. (2020). The Influence of User Perception on Information Services
Utilization in Higher Education: A Conceptual Review. International Journal of
Education and Research Volume: 9, Issue 11, 65-74.
Abbas, J. (2017). Role of Libraries in Enhancing the Academic Performance of Students: Case of
Punjab University. Libr. . Philos. Pract., 1–14.

Abdulsalami, M. A. (2012). Challenges in the acquisition of e-resources: A case study of federal
polytechnic libraries in Nigeria. . Journal of Education and Technology, 1(3), 12-21.

Adebayo, A. A. (2015). Understanding User Perception for Enhancing Information Services
Utilization: A Conceptual Review. Journal of Library and Information Science Studies.
Volume: 4, Issue 1, 1-15.

DOWNLOAD PDF

---

Back