IIARD International Institute of Academic Research and Development

INTERNATIONAL JOURNAL OF SOCIAL SCIENCES AND MANAGEMENT RESEARCH (IJSSMR )

E-ISSN 2545-5303
P-ISSN 2695-2203
VOL. 9 NO. 5 2023
DOI: https://doi.org/10.56201/ijssmr.v9.no5.2023.pg20.41

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Performance Management and Employees’ Effectiveness in Union Bank Nigeria Plc, Abia State

Nwoko Victoria Ozioma, Okwudili Bede Emerole, Alex Emmy Osuala

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Abstract

The study focused on performance management and employees’ effectiveness in Union Bank Nigeria Plc. The specific objectives were to: evaluate the influence of performance appraisal on employees’ goal attainment, examine the effect of training and development on employees’ approach to job requirement and ascertain the effect of organisational reward system on employees’ goal attainment in Union Bank Nigeria Plc. Survey research design were adopted. The target population of the study consists of all the employees of Union Bank Nigeria Plc in Abia State. Primary data were used. Multiple Regression analysis was used to analysed the objectives. Major findings revealed that: At 1% level (Sig < .01) of significance there is a positive and significant relationship between performance appraisal variables and employees’ goal attainment. At 1% level (Sig < .01) of significance there is a positive and significant relationship between training and development variables and employees’ approach to job requirement in Union Bank Nigeria Plc. Based on the findings, the study concluded that performance management have a significant and positive effect on employees’ effectiveness in Union Bank Nigeria Plc. However, the study recommended that: Union Bank Nigeria Plc management should sustain their performance appraisal programmes, but practical effort should be made to fine-tune the performance appraisal programme of the bank to correct the anomalies pointed out in the analysis result. Union Bank Nigeria Plc management should ensure that their performance appraisal processes are explicit, transparent, reflecting the actual performance of the each individual, and objective feedback on performance should always be provided.

keywords:

Performance management, employee effectiveness, performance appraisal, training and development, organisational reward system

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References:

Adams, J. S., (1963). Toward an Understanding of Inequity. Journal of Abnormal and Social
Psychology. Vol. 67. No. 4.

Aguinis, H., (2007). Performance Management, (2nd Edition). Upper Saddle River, NJ:
Pearson Prentice Hall.

Ajibua, F. A., & Ayeni, F. A., (2001). Elements of Public Administration. Ilorin: SMS
Printing and Publishing Company.

Anderson, J. R., (2002). Paper Presented at the Human Resource Track Midwest Academy of
Management Conference. Kansas City: Missouri.

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