IIARD International Institute of Academic Research and Development

WORLD JOURNAL OF INNOVATION AND MODERN TECHNOLOGY (WJIMT )

E-ISSN 2504-4766
P-ISSN 2682-5910
VOL. 7 NO. 1 2023
DOI: https://doi.org/10.56201/wjimt.v7.no1.2023.pg14.27

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School Based Hazard Management Strategies for Quality Service Delivery in Public Universities in Rivers State

Itelima Abam

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Abstract

This study investigated school based hazard management strategy for quality service delivery in public universities in Rivers State. The design of the study was a correlational survey, four research questions and four null hypotheses guided the study The population of the study comprised of the academic and Non-academic staff of the three public universities in Rivers State with a corresponding population of 8,029. A sample of 1606 academic and non- academic staff was chosen for the study; which represents 20% of the total study population. A stratified random sampling technique was used. The instruments for data collection were two self-constructed questionnaire titled: School Based Hazard Management Strategies Questionnaire (SBHMSQ) and Quality Service Delivery Questionnaire” (QSDQ), The reliability index values obtained were 0.82 and 0.76 therefore the reliability of the instruments was established. Mean and Standard deviation was used to answer the research questions, criterion mean of 0.25 was used for judgment. Pearson’s Product Moment correlation coefficient was used to analyze the relationship between School Based Hazard Management and Quality Service Delivery in public universities in Rivers State.The findings revealed there is a strong relationship between schools based hazard management and quality service delivery in Rivers State. Hence, school based hazard management is every important to guarantee quality service delivery, Thus, variables of school based hazard management showed a strong positive relationships with quality service delivery in public universities in Rivers State. Therefore, quality service delivery is a function of school based hazard management. Conclusively, school based hazard management enhances quality service delivery in public universities in Rivers State. Among other things, the paper recommended proper and committed administration of school based hazards management practices amongst Staff will totally elim

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