IIARD International Institute of Academic Research and Development

Journal of Accounting and Financial Management (JAFM )

E-ISSN 2504-8856
P-ISSN 2695-2211
VOL. 9 NO. 4 2023
DOI: https://doi.org/10.56201/jafm.v9.no4.2023.pg155.165

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Downside of Agency Banking in Nigeria

Anthony Odinakachukwu Nwadiubu, PhD. David Ogomegbunam Okolie, Okore Amah Okore, PhD

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Abstract

The study was conducted to investigate the downside of agency banking in Nigeria using Enugu South LGA of Enugu State as a case study. This study adopted the survey research resign. The survey was designed to elicit responses from respondents on the downside of agency banking in Enugu South LGA of Enugu State, Nigeria. The source of data was primary, obtained through the administration of questionnaire to agent bankers (POS operators) within the area of study. The population of the study consists of all POS operators in Nigeria. The sample size was calculated using the general formula for determining the sample size of an unknown population. The study used both descriptive and inferential statistics and the hypotheses were tested at 5% level of significance. It was found that robbery and liquidity shortage militate against the operation of agency banking. The study therefore recommends that the agent banker should ensure the availability of adequate cash that can reasonably serve customers without running into shortages or surplus of money while the government and commercial banks should partner in ensuring adequate security necessary for the operation of agency banking in Nigeria.

keywords:

Downside: Agency: Banking: Nigeria

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References:

Agu, B. O.; Anidiobu G. A. & Ezinwa, C. E. (2016). Challenges of Sustainability of Agency
Banking in Nigeria: A Study of Selected Commercial Banks, NG-Journal of Social
Development, 5(3): 106 - 120

Akihgir, D. T.; Tyagher, M.; Tyagher, J. T. & Kpoghul, T. E. (2022), An Empirical Analysis of
the Impact of Agency Banking on Financial Inclusion in Benue State, Nigeria:
Implications for Economics Activities, International Journal of Economics and Finance;
14(2): 75 - 86.

Atandi, F. G. (2013).Challenges of agent banking experiences in Kenya, International Journal of
Academic Research in Business and Social Sciences, 3(8): 398 - 412

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