IIARD International Institute of Academic Research and Development

IIARD International Journal of Economics and Business Management (IJEBM )

E-ISSN 2489-0065
P-ISSN 2695-186X
VOL. 8 NO. 2 2022
DOI: https://www.doi.org/10.56201/ijebm.v8.no2.2022.pg27.38

---

Work Environment and Job Performance of Commercial Banks in Nigeria

Chizoba Bonaventure Okolocha , Chika Clara Anugwu

---

Abstract

This study examined the effect of work environment on job performance of commercial banks in Nigeria. Specifically, the study ascertains the effect of psychosocial environment and work life balance on job performance of commercial banks in Nigeria. This study adopted survey research design. The sample of the study consists of all the 16 branches of five (5) commercial banks in Nigeria. The researcher used primary data. Data were collected form questionnaires distributed to the respondents. The data collected was analyzed in a tabular form and regression analysis was used with the aid of Statistical Package for Social Science (SPSS) version 20.0. The study revealed that psychosocial environment and work life Balance has a positive significant effect on job performance of commercial banks in Nigeria. Based on the findings of this study, it is recommended among others that bank should provide enabling work environment in terms of physical facilities for their employees because this substantially increases employees’ productivity.

keywords:

Psychosocial environment, Work life Balance and Job performance

---

References:

Afolabi, O. M., Abiola, B. I., Olaiya, A. L. & Emeje, S. O. (2020). Impact of Work Environment
on Employees’ Performance in Federal Polytechnic, Offa, Kwara State, Nigeria. KIU
Journal of Social Sciences. Kampala International University, 6(1), 217–222

Akinyele, T. S. (2014). The influence of work environment on workers’ productivity: A case of
selected oil and gas industry in Lagos. Nigeria African Journal of Business Management,
4(3): 299-307.

Allan, C, Loudoun R, & Peetz, D.(2007). Influences on work/non-work conflict. Journal of
Sociology. 2007; 43: 219–239

Armstrong, M. (2006). Strategic Human Resource Management: A Handbook of Human
Resource Management Practice, 10thed. London: Kogan Page.

Brenner, P. (2004). Workers physical surrounding. Impact bottom line accounting: Smarts
Pros.com.

Bushiri, C. A. (2014). The impact of working environment on employees’ performance: the case
of institute of finance management in dar es salaam region. A Dissertation Submitted In
Partial Fulfilment Of The Requirements For The Degree Of Master In Human Resources
Management Of The Open University Of Tanzania.

Bevan, S. (2012). Good work, High performance and productivity. The paper prepared for the
European HRD Forume, Lisbon, (2012).

Chandrasekar, K. (2011). Workplace environment and its impact on organisational performance
in public sector organisations. International journal of enterprise computing and business
systems. 2011,1(1), 1-19.

Christina, V., Brahmana, S.S., & Febrianti, R. A. M. (2020). Influence of organizational
environment on employee performance study in the government of the district city.
International Journal of Psychosocial Rehabilitation, 24( 1),

Chika, E. D., & Dominic, S. (2017). The effect of work environment on employee productivity:
A case study of edo city transport services benin city, Edo State Nigeria. European
Journal of Business & Innovation Research, 5(5), 23-39.

Clark, R.B., & Morgan B.S. (2001). How is your work life/personal life balance? Strategy &
Leadership. 29(5): 2

Donald, H, Smythe L, & McAra-Couper J. (2014). Creating a better work-life balance. New
Zealand College of Midwives Journal. 2014:49.

El-Zeiny, R.M.A. (2013), Interior Design of Workplace and Performance Relationship: Private
Sector Corporations in Egypt, Asian Journal of Environment-Behavior Studies, Vol.
4(11).

Ezejiofor, R.A. & Ezekwesili, T. P.(2021). Organizational structure and employee performance:
evidence from pharmaceutical companies in Anambra state, Nigeria. Innovations,
Number 67. www.journal- innovations.com.

Frese, M., & Sonnentag, S. (2000). High performance: An action theory approach. Working
Paper. University of Giessen and University of Konstanz.

Haynes BP. (2008). The Impact of office comfort on productivity. Journal of Facilities
Management. 2008; 6 (1): 37-51.
Hill EJ, Hawkins AJ, Ferris M, and Weitzman M. (2001). Finding an extra day a week: The
positive influence of perceived job flexibility on work and family life balance. Family
relations. 2001; 50(1): 49-58.

Khaled A. & Haneen, O. (2017). The Influence of Work Environment on Job Performance: A
Case Study of Engineering Company in Jordan. International Journal of Applied
Engineering Research ISSN 0973-4562 12(24); pp. 15544-15550 © Research India
Publications. http://www.ripublication.com

McCarthy, A, Cleveland, J.N, Hunter, S, Darcy C, & Grady, G. (2013). Employee work–life
balance outcomes in Ireland: a multilevel investigation of supervisory support and perceived organizational support. The International Journal of Human Resource
Management. 2013; 24(6): 1257-1276.

Murlis, H. & Armstrong, M. (2007). Reward Management: A Handbook of Remuneration
Strategy and Practice. Kogan Page.
Mike, A. (2010). Visual workplace: How you see performance in the planet and in the office.
International Journal of Financial Trade; 11(3): 250-260.

Motowidlo, S. J., Borman, W. C., & Schmit, M. J. (1999). Performance assessment in unique
jobs. In D.R. Ilgen & E. D. Pulakos (Eds.), The changing nature of performance, 56-86,
San Francisco: Jossey-Bass.

Muchhal, D. S (2014). HR Practices and Job Performance. IOSR Journal of Humanities and
Social Science (IOSR-JHSS), 19(4), 55-61.

Noe, R.A, & Kodwani A.D.(2018). Employee training and development, 7e. McGraw-Hill
Education; 2018 Jul 21.

Okoye, P. & Ezejiofor, R. (2013). The effect of human resources development on organizational
productivity . International Journal of Academic Research in Business and Social
Sciences, 3 ( 10).

Okolocha, C. B., Okolocha, C. C. & Ezejiofor, R. A. (2021). Effect of institutional policy on
employee performance of academic staff of public universities in Nigeria. International
Journal of Research in Education and Sustainable Development. 1(4); | ISSN: 2782-7666
| www.ijaar.org Journal DOI: www.doi.org/10.46654/IJRESD

Rugulies, R. (2018). What is a psychosocial work environment? Scandinavian Journal of Work,
Environment & Health. 2018; 45(1): 1-6.

Saidu, A. Y., Onyeaghala O. H. & Eke, G. J.(2021). Effect of Workplace Physical Environment
on the Productivity of Employees in Public Organization: A Study of the Central Bank of
Nigeria, Jalingo Branch, Taraba State. Noble International Journal of Business and
Management Research ISSN(e): 2520-4521 ISSN(p): 2522-6606 Vol. 05, No. 01, pp: 01-
13, 2021 Published by Noble Academic Publisher URL: www.napublisher.org DOI:
https://doi.org/10.51550/nijbmr.51.1.13

Shikdar, AA. (2004). Identification of ergonomic issues that affect workers in oilrigs in desert
environments. International Journal of Occupational Safety and Ergonomics. 2004; 10(2):
169-177.

Smith, KT. (2010). Work-life balance perspectives of marketing professionals in generation Y.
Services Marketing Quarterly. 2010; 31(4): 434-447.

Stup, R. (2003). Control the Factors that Influence Employee Success. Managing the Hispanic
Workforce Conference. Cornell University and Penneylvania State University.

Suwati, Magdalena, M., & Gagah, E. (2016). Influence of motivation work, career development
and cultural organization on the job satisfaction and implications on the performance of
employees. Journal of Management, 2(2), 1-15

Sultana, A., Irum, S., Ahmed, K. & Mehmood, N., (2012). Impact of training on employee
performance: a study of telecommunication sector in Pakistan. Interdisciplinarry Journal
of Contemporary Research in Business, October, Vol. 4(No. 6), pp. 646-661.

Vischer, J.C. (2008). Towards an Environmental Psychology of Workplace: How People are
Affected by Environments for Work. Journal of Architectural Science Review, 56 (2),
97- 105.

DOWNLOAD PDF

---

Back