JOURNAL OF PUBLIC ADMINISTRATION AND SOCIAL WELFARE RESEARCH (JPASWR )
E-ISSN 2504-3597
P-ISSN 2695-2440
VOL. 6 NO. 1 2021
Beatrice Bassey Ita, Charles Offiong, Orok Ekeng, Bassey Williams & Akanimo Effiong Ekereuke Ph.D
The study empirically examined the challenges health administrators encounter in the usage of the National Health insurance scheme and the possible ways of handling those challenges. A descriptive study design was employed using key informant interview approach. Nine (9) respondents were handpicked for the study. The study revealed that administrators experience great challenges ranging from: inadequate implementation policies, low level of awareness ineffective mode of payment etc. To this end, the study recommends that mass sensitization should be encouraged, strict administrative and regulatory oversight be harnessed, increase in usage of information and communication technology. These issues the stakeholders need to address in order to ensure reduced challenges to boost healthcare provision to the beneficiaries.
Administrative challenges, health insurance, health coverage, care providers
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