IIARD International Journal of Economics and Business Management (IJEBM )
E-ISSN 2489-0065
P-ISSN 2695-186X
VOL. 4 NO. 3 2018
Ochonma, Ogbonnia Godfrey (PhD), Nwankwor, Chikezie A & Henry-Arize, Ifeyinwa, Igwe, Sylvester E, Nwodoh, Chijioke Oliver & Ingwu, Justin Agorye, Ani, Goodman John and Dyages, Ephraim Obadiah
Today's healthcare executives and leaders must have management talent sophisticated enough to match the increased complexity of the healthcare environment. Executives are expected to demonstrate measurable outcomes and effectiveness and to practice evidence- based management. It has long been held that higher education could enhance the administrative competency of hospital managers and this study was constituted to examine that notion. Data for this study came from a cross-sectional survey distributed amongst management staff in twenty five (25) hospitals that were purposively selected. Descriptive statistics-- were used to summarize the items of the questionnaire. Inferential statistics--was used to determine whether significant difference existed between groups (those with 1st degree and those with higher degree) in the overall administrative competency scores. These statistical techniques were done using the IBM SPSS version 20. Overall, there was a significant competency difference between administrators with 1st degree and those with higher degree, p = .048 in favour of the latter. The mean rank indicates that administrators with higher degree (54.30) had higher overall managerial skill competencies than those with 1st degree (42.47). This work has no doubt demonstrated the positive effect of higher education on administrators’ competency overall scores. The more educated a manager is, the better is his cognitive reasoning and administrative competency.
Hospital administrators, measurable outcomes, job performance, higher education, cross-sectional survey, Nigeria
Akerlof, G. (1982). Labor contracts as a partial gift exchange, Quarterly Journal of
Economics, 97. 543-569.
Al-Ahmadi, H . (2009). "Factors affecting performance of hospital nurses in Riyadh Region, Saudi Arabia", International Journal of Health Care Quality Assurance. Vol. 22 Issue:
1, pp.40-5.
Avolio, BJ.(1990). Waldman DA. An examination of age and cognitive test performance
across job complexity and occupational types. Journal of Applied Psychology. 75,
43–50.
A primer on project management for health care. Health Care Project Management. July 16
18, 2018. Harvard Chan Home.
Anderson, NC. Dreu, D and Nijstad, BA. (2004). The Routinization of Innovation Research:
A Constructively Critical View of the State-of-the-Science. Journal of Organizational
Behavior.25: 147-173.
Al-Sawal, A. (2013). Leadership of Healthcare Professionals: Where Do We Stand? Oman
Med. J. 28(4): 285–287.
Berwick, D. (2007). Will is the way to win the patient safety war. Health Serv. 117:18–19.
Bradley, E.H. (2003). "Use of Evidence in Implementing Competency-Based Healthcare
Management Training." Journal of Health Administration Educalion. 20 (4): 287-304.
Bazzoli, G. Dynan, L. Burns, L & Yap, C. (2004). Two decades of organization change in
health care: What have we learned? Medical Care Research and Review. 61, 247–
331.
Brédart, A. Bouleuc, C. Dolbeault, S. (2005). Doctor-patient communication and satisfaction
with care in oncology. Curr Opin Oncol. 17((14)):351–354.
Brinkman, WB. Geraghty, SR. Lanphear, BP, et al. (2007). Effect of multisource feedback on
resident communication skills and professionalism: a randomized controlled trial.
Arch Pediatr Adolesc. 161((1)):44–49.
Bolman, LG. Deal, TE. (2003). Reframing leadership. Business leadership. San Francisco:
Jossey-Bass. p. 86-110.
Collins, D. Holton, E. (2004). The effectiveness of managerial leadership development
programs: a meta-analysis of studies from 1982 to 2001. Hum Resour Dev Q.
15(2):217-248.
Criffith, IR. (2001). "Developing an Outcomes Approach in Health Management Education,"
Joumal of Heallh Administration Education (Special Issue): 125-30. . 2007,
"Improving Preparation for Senior Management in Healthcare." Joumal of Health
Administration Education. 24 (1): 11-32.
Calhoun, JC. Davidson, PL. Slnoris, ME. Vincent, ET and Griffith, JR.. (2002). "Toward an
Understanding of Competency Identification and Assessment in Health Care
Management." Quality Management in Health Care. \\ (1): 14-38,
Caihoun, IG. Vincent, ET. Baker, GR. Butler, PW. Sinoris, ME. and Chen, SL. (2004)
"Competency Identification and Modeling in Healthcare Leadership." ¡oumal of
Health Administration Education. 21 (4): 419-40.
Diamond, D., & Bedrosian, H. Hiring standards and job performance. Washington: U.S.
Dept. of Labor, Manpower Administration; for sale by the Supt. of Docs., U.S. Govt.
Print. Off. 2010
Dong, GN. (2015). Performing well in financial management and quality of care: evidence
from hospital process measures for treatment of cardiovascular disease. BMC Health
Services Research. 15:45
David, FC. Chatman, J. O‘Reilly III, CA. Ormiston, M. Lapiz, M. (2008). Implementing
strategic change in a health care system: The importance of leadership and change
readiness. Health Care Manage Rev. 33(2), 124-133
Duffy, FD. Gordon, GH. Whelan, G., et al. (2004). Assessing competence in communication
and interpersonal skills: the Kalamazoo II report. Acad Med. 79((6)):495–507.
Fleuren, M. Wiefferink, K. & Paulussen, T. (2004). Determinants of innovation within health care organizations. International Journal for Quality in Health Care. 2004; 16, 107–
123.
Fong, Ha J. Longneck, N. (2010). Doctor-Patient Communication: A Review. Ochsner J:
V.10 (1), PMC3096184
Gede, NT. and Lawanson, Olukemi Anike. EMLOYEES‘ CHARACTERISTICS AND JOB
PERFORMANCE OF STAFF OF THE BAYELSA STATE MINISTRY OF
EDUCATION. Proceedings of the 2011 International Conference on Teaching,
Learning and Change (c) International Association for Teaching and Learning
(IATEL) 558
Garman, AN. Brinkmeyer, L. Gentry, D. Butler, P. Fine, D. (2010). Healthcare leadership
?outliers‘: An analysis of Senior administrators from the top U.S. hospitals. J Health
Adm Educ. 27(2):87-97
Hunter, JE. Hunter, RF. (1984). Validity and utility of alternative predictors of job
performance. Psychological Bulletin. 96, 72–98.
Hunter, JE. (1986) Cognitive ability, cognitive aptitudes, job knowledge, and job
performance. Journal of Vocational Behavior. 29, 340–362.
Henrdon, J. Pollick, K. (2002). Continuing concerns, new challenges, and next steps in
physician-patient communication. J Bone Joint Surg Am. 84-A((2)):309–315.
Jaoko AF. Perceived relationship between employee academic qualifications and job
performance in Mukuru slums development projects, Nairobi County. A research
project submitted in partial fulfilment of the requirement for award of the degree of
master of business administration, school of business, University of Nairobi, October,
2014
Kizer, KW. (2001a). Patient safety: a call to action: safety is a critical component of quality.
Med Gen Med. 3:10.
Kizer, KW. (2001b). Establishing health care performance standards in an era of
consumerism. JAMA. 286:1213–17.
Kasika, BD. The effect of educational qualification on job performance: the case of Social
Security Commission in Namibia (SSC). A mini - thesis submitted in partial
fulfilment of the requirements for the Degree of Master of Business Administration.
Faculty of Economics and Management Sciences. Department of political and
Administrative Studies. UNAM. 2015
Kuncel, NR. Hezlett, SA. (2004). Ones DS. Academic performance, career potential,
creativity, and job performance: Can one construct predict them all? Journal of
Personality and Social Psychology. 86, 148–161.
Klehe, U. Anderson, N. (2007). Working hard and work smart: Motivation and ability during
typical and maximum performance. Journal of Applied Psychology. 92, 978–992.
Lansisalmi, HM. Kivimaki, PA and Ruoranen, R. (2006). Innovation in Healthcare: A
Systematic Review of Recent Research. Nursing Science Quarterly. vol. 19: 66-72.
Montani, S. Bellazzi, R. (2002). Supporting decisions in medical applications: the knowledge
management perspective. Int J Med Inform. 68(1-3):79-90.
Mendes, IAC. (2003. Organizational learning and knowledge management: a challenge we
must face [Editorial]. Rev. Latino-Am. Enfermagem. 11(3):269-73.
Melanie, KJ, Richard, JJ. Paul, LL. Peter, JS. Training, Job Satisfaction and Workplace
Performance in Britain: Evidence from WERS 2004. Discussion Paper No. 3677.
September 2008.
National Center for Healthcare leadership (NCHL). (2005). Healthcare Leadership
Competency Model. Summary. |Online information: retrieved 7/24/08.] wv\rw.
nchl.org/ns/documents/ Competency Model-short, pdf.
Omachonu, VK. and Einspruch, NG. (2010). Innovation in Healthcare Delivery Systems: A
Conceptual Framework. The Innovation Journal: The Public Sector Innovation
Journal. Volume 15(1), Article 2
Parand, A. Dopson, S. Renz, A. Vincent, C. (2017). Medical management Research: The role
of hospital managers in quality and patient safety: a systematic review. BNJ
Journals.Online: ISSN 2044-6055Print: ISSN 2044-6055 Copyright © 2017 by
Publishing Group Ltd. All rights reserved.
Rose, M. (2005). Do rising levels of qualification alter work ethic, work orientation and
organizational commitment for the worse? Evidence from the UK, 1985–2001.
Journal of Education and Work. 18, 131–164.
Rocha, ESB. Nagliate, P. Furlan, CEB. Rocha Jr, K. Trevizan, MA.. Isabel, Mendes AC.
(2017). Knowledge management in health: a systematic literature review. Service on
demand journal. Google Scholar HSMS
Stefl, MB. (2003b/2003a). Report of the Competency Task force: Healthcare Leadership
Alliance. Chicago: H