IIARD International Institute of Academic Research and Development

IIARD International Journal of Economics and Business Management (IJEBM )

E-ISSN 2489-0065
P-ISSN 2695-186X
VOL. 4 NO. 1 2018

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Employee Commitment to Work as an Ingredient for Service Delivery of Selected Firms in Bayelsa State

Bipeledei Ebikeseye and Rachel Serieke Dickson

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Abstract

Any organization that wants to strive to perform at peak level in today’s competitive world must have a mechanism to motivate its employee to be committed to the organizational objectives and work as effective team members. It is no longer good enough to have employees who come to work faithfully every day and do their task independently. Employees now have to think like entrepreneurs while working in teams, and have to prove their work committed to the organization so as to achieve its overall-goals and objectives. The primary aim of this study is to examine the concept of employee commitment to work as an ingredient for service delivery. Ten research questions were posed based essentially in testing employee commitment to work and the experiences they gain as team players. The random sampling method was adopted to ensure adequate representation of the entire element under studied. Questionnaires were designed, distributed, collected and analysed. The results of the study revealed that there is a significant relationship between employee commitment to work and increase in productivity in the firms. It was recommended amongst others that to increase productivity and harmony in the working place, management should crave the enabling environment to motivate employment to be committed to work and put in their best so as to increase productivity.

keywords:

employee commitment, service delivery, organisational commitment, job performance, productivity

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